Profile optimisation
Categories, services, hours, photos and description — set up the way Google actually ranks them.
AI automation & growth partner
Get found. Get recommended. Let AI run the rest.
GraySpark gets local businesses found on Google — and recommended by AI assistants — then puts AI to work automating the busywork so you can focus on the actual job.
No cost, no lock-in. You get the audit whether or not we work together.
0%
of people who search for something nearby visit a business within a day.
0×
more clicks on a complete Google Business Profile than an incomplete one.
0×
more likely customers are to see you as reputable with a full profile.
Source: Google. Your results depend on your market, your reviews and how well your profile is run.
01 — START HERE
First, we get you found — on Google and in AI answers.
Most local businesses lose customers before anyone speaks to them. Wrong hours, thin listing, no recent reviews, competitors sitting above you in the map pack.
We start with a free audit of your Google Business Profile — what's broken, what it's costing you, what to fix first. Then we do the fixing and keep it running.
Search is changing. People are starting to ask AI instead of scrolling Google. We get you ready for both — so you're the answer, wherever the question is asked.
Outcome More calls and more bookings.
Reviews that keep coming
A system that asks every happy customer at the right moment — and replies to all of them.
Posts and updates
Regular activity on your profile, so it looks alive to customers and to Google.
Rank tracking
Where you sit in the map pack for the searches that matter, reported monthly in plain English.
Recommended by AI
More and more buyers ask ChatGPT, Gemini and Google's AI Overviews "who's the best near me?". We make sure your business is the one they're pointed to — with the reviews, structured data and consistent profile AI systems trust. Some people call it answer engine optimisation. We call it being the name that comes up.
02 — THEN AUTOMATE
Then AI takes the busywork.
Winning the enquiry is half the job. The other half is everything that happens after — the replies, the quotes, the forms, the chasing. That's where good businesses lose their evenings.
Instant enquiry response
Every enquiry answered in seconds, day or night, with real answers — not an auto-reply saying you'll be in touch.
Quoting
Job details in, priced quote out, in your format and your pricing rules. You approve before it sends.
Client intake & onboarding
Details collected, ID checks chased, files opened and welcome packs sent without anyone typing it twice.
Document handling
Contracts and forms read, key details pulled out and filed where they belong. No more manual data entry.
Status updates
Clients told where things are up to, automatically. Fewer "any news?" calls interrupting the work.
Reminders & follow-up
Appointments confirmed, deadlines flagged, quiet leads followed up. The jobs that get forgotten when you're busy.
Outcome Hours back every week. Nothing slips.
03 — THEN TRANSFORM
Then we build AI around your business.
Once the obvious wins are running, the interesting work starts. We look at how your business actually operates and build AI into the parts that hold you back.
Not a tool you have to learn. Systems that run in the background and tell you what needs your attention.
Outcome A leaner operation that scales without more headcount.
Custom workflows
The processes unique to your business, mapped and automated end to end.
Reporting that's read
The handful of numbers that matter, in your inbox, without building a dashboard nobody opens.
Decision support
Which jobs are worth taking, which clients are slipping, where the margin actually is.
Ongoing improvement
We keep looking for the next thing worth automating. The list never really runs out.
How it works
Four steps. Starts free.
01
Free audit
We review your Google presence and send you a plain-English report. No charge, no obligation.
02
We fix and run it
We do the work to get you ranking — and keep managing it so it doesn't go stale.
03
We automate your process
Once you're getting more enquiries, we build the AI that handles them and the admin behind them.
04
We keep improving
Every month we look for the next bottleneck worth removing. You approve, we build.
Who it's for
Businesses that are great at the work — and buried in the admin.
You're good at what you do. That was never the problem. The problem is the quoting at 9pm, the enquiry that sat unanswered for two days, and a Google listing you set up once and haven't touched since.
If you're small enough that everyone wears three hats, you're exactly who we build for.
Conveyancers & law firmsMatter intake, ID checks, document handling, client updates.
Trades & home servicesMissed enquiries, quoting, job scheduling, review generation.
Clinics & practicesBookings, reminders, new patient onboarding, recalls.
Agencies & small firmsClient reporting, onboarding, proposals, internal admin.
Founding clients
We're taking on a small number of founding clients.
We're early, and we'd rather prove it than argue about it. So for our first group of clients the terms are deliberately one-sided in your favour.
Google setup waivedNo setup fee on your Google Business Profile work. You pay for the ongoing management, not the onboarding.
Month to monthNo lock-in contract, no minimum term. If it isn't working, you leave.
Direct accessYou deal with Andy, not an account manager reading from a script.
Client results and testimonials will appear here as our founding clients come on board — we'd rather show real numbers than stock photos.
Start with the free audit.
Tell us your business name and suburb. We'll send back what's wrong with your Google presence and what we'd fix first — whether or not you hire us.
Or email andy@grayspark.ai directly.